Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Your privacy is important to us at Trailer Works of Laramie. This Privacy Policy explains how we collect, use, and protect your personal information when you visit TrailerWorksOfLaramie.com, contact our dealership, or use our sales, service, parts, and financing offerings.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, mailing address, phone number, and any other details you provide when you request a quote, submit an inquiry or credit application, schedule service, order parts, or otherwise contact us.
  • Transaction and Service Information: Details related to a trailer purchase, trade-in, service appointment, repair order, or parts order, including vehicle and trailer information such as VIN, make, model, and year.
  • Usage Data: Information about how you interact with our website, including your IP address, browser type and device information, referring pages, pages visited, and time spent on our site.
  • Cookies and Similar Technologies: We and our providers may use cookies and similar tools to operate the site, remember your preferences, and understand site traffic. Most browsers let you refuse or delete cookies, though some parts of the site may not function properly if you do.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our products and services.
  • To respond to inquiries, prepare quotes, and provide customer support.
  • To process purchases, trade-ins, service and repair work, parts orders, and financing applications.
  • To communicate with you, including sending SMS notifications, alerts, and other messages you have requested or consented to receive.
  • To send information about inventory, promotions, and events, where permitted by law.
  • To improve our website and better understand how visitors use it.
  • To comply with legal obligations and dealership recordkeeping requirements.

3. SMS Notifications and Communications

If you provide your phone number and consent to receive SMS communications from Trailer Works of Laramie, you agree to receive SMS notifications and alerts from us. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not sell or share your SMS opt-in information or consent for promotional or marketing purposes unrelated to the SMS campaign for which you provided consent.

You can opt out of SMS communications at any time by replying STOP to any message received. For assistance, reply HELP.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your information in the following circumstances:

  • With service providers who help us operate our website, manage inventory listings, or deliver our services.
  • With third parties that assist us in providing messaging services, including SMS delivery and communications.
  • With lenders, finance companies, and insurance providers when you apply for financing or ask us to help arrange it.
  • With trailer manufacturers or warranty administrators when needed to process a warranty claim or service request.
  • When required by law, or when necessary to protect our rights, property, or safety, or that of our customers or others.

Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging services for which you have provided consent.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal data.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your personal data.
  • The right to opt out of marketing communications at any time.

To exercise these rights, please contact us using the information provided below. We may need to verify your identity before responding to your request.

7. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Third-Party Links

Our website may contain links to third-party sites, such as manufacturer pages, financing partners, or social media. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date above. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Trailer Works of Laramie 4607 Cavalryman Ranch Road Laramie, WY 82070

Phone: (307) 683-1800 Email: alanv@trailerworksoflaramie.com